We offer classic chocolate chip, chipless and cookie crumbles. Our cookies are thin, with a crispy edge and soft center. We will be adding additional varieties in the coming months, so check back soon! 

We bake and ship nationally Monday - Wednesday, and Thursdays for local orders. Orders are fulfilled in the order they are received, and orders placed on Wednesday- Friday won’t be processed until the following week. We are a (very) small team and work as quickly as possible to fulfill orders. All orders are shipped using UPS 2 Day Air or UPS Ground (1-2 business days), depending on location. Once a tracking number has been generated you can expect to receive your order within 1-2 business days.

Because I am a deeply imperfect person! Every cookie is hand-scooped, and sometimes I misjudge the spacing on the tray. They are just as delicious as their well-spaced siblings. 

Yes! All of our cookies are made to order, by hand, daily using premium ingredients.

Yes,  for any custom orders, please email submit your request through our Holiday Order Form or our Corporate Gifting and Events Order Form and we'll get back to you ASAP.

All of our orders arrive beautifully packaged in white gift boxes with a twine bow.

We do not keep any inventory, nor do we use any preservatives to extend shelf life- every batch is baked fresh and shipped the same day to ensure you receive the freshest cookies possible, and we suggest consuming them within 5 days of receiving them. For longer storage, you can freeze them for up to 1 month. Just let them thaw before enjoying!

Our cookies are nut and soy-free but do include wheat, milk, and eggs.  We also produce our cookies using shared equipment so other allergens may be present.

We’re committed to ensuring your complete satisfaction. If you have any concerns with your order, please contact our customer service team right away at orders@heathcotebakery.com. We’ll do our best to resolve the issue promptly.

Please email us at orders@heathcotebakery.com. Though it is not guaranteed, we will do our best to fulfill your needs.